Industrial
Technical & Spare Parts Support
Warranty Coverage, Technical Support and Spare Parts Availability
At FOCUS MACHINERY PTE LTD, SINGAPORE we have specialists around the world who are prepared to provide support and keep your system running smoothly.
With more than 20 years of invaluable experience within the plastic manufacturing industries, our skilled technicians and trained engineers are ready to support you. We offer a complete range of services such as spare parts, maintenance performed by trained technicians and system engineers, complete with technical specification, drawing and approved change procedures.
At FOCUS MACHINERY PTE LTD, SINGAPORE, all of the equipments that we supply comes with technical support and ready spare and replacement parts directly from the manufacturer for contingencies purpose. Our customer can be rest assured that all equipments include standard warranty coverage, during the product lifecycle.
We always advocate the use of original parts and components directly from the original equipment manufacturer ("OEM"), and Certificate of Origin ("COO") and Certifcate of Manufacture ("COM") will be made available, upon request.
Please always contact your regional/local agent for more information.
Our Service
High Availability of Spare Parts
At Focus Machinery Pte Ltd, Singapore – we advocate the use of original spare parts and components directly from the manufacturer. To ensure products and parts authenticity – we always recommend requesting for a copy of the Certificate of Origin and/or Certificate of Manufacture – as this should always be made available upon request. Contact your regional/local sales representative for instant support, and quick and reliable spare parts delivery.
Warranties
Reduce the risk with our extended warranties
We offer component protection over the whole lifecycle of our instruments through our extended warranties. No matter what stage of its lifecycle your instrument is at, our extended warranties offer the same level of protection as our initial manufacturer’s warranty. We help you operate in confidence that you will always have everything you need to perform at your very best.
Personalized warranties for your business
Reduce the risk of disruption with one of our tailored warranties and operate with confidence that our experts are always on hand to help you overcome challenges quickly and efficiently. You can purchase an extended warranty for specific systems, allowing you to direct your resources exactly where you want to.
Knowledge, Trusted Service Advisors
Our team of experts and engineers work with you as an extension of your team. This means that the same people who install can repair, maintain and update your instruments. Through understanding and excellence, we have built long-term, productive relationships with clients all over the world. With our global network of service and support centers and over 150 partners, you’ll never have to wait around to get back up and running.
Warranty Registration
Register your new product warranty online, for the following products:
Please contact your regional/local agent for more information
For all other products, please contact your local support team.
Please always contact your regional/local agent for more information.